No Signal.
No Balance.
Still a Ride.
Book your ZOMO ride by phone call, missed call, or SMS - even without internet or mobile data. Your wallet covers the fare.
Three ways to book
Choose the method that works for you - direct call, missed call, or SMS.
Direct call ◆
1Dial 0320 4882828 or 042 35121942
2Tell the agent your pickup & drop-off
3Confirm the fare estimate (same as app)
4Receive driver details via SMS - ride on!
Missed call ◈
1Give a missed call to 0320 4882828
2We call you back within 2-3 minutes
3Share your ride details with the agent
4Get driver info via SMS and ride
SMS ✧
1Send SMS to 0320 4882828 with your pickup & drop
2Agent reads your message and processes the ride
3You receive a confirmation SMS with driver details
4Ride arrives - enjoy your trip!
Before you call
Make sure you're ready to book offline.
◆
Existing account
You must have an active ZOMO account. New users can sign up via the app or website first.
◈
Min. PKR 100 wallet
Your ZOMO Wallet must have at least PKR 100 - the fare is deducted automatically.
◇
Registered number
Call or SMS from the phone number linked to your ZOMO account.
Call or text us now ◆
Your ride in 4 steps
From reach-out to drop-off - simple and fast.
1
You reach out
Call, missed call, or SMS
2
Agent verifies
Checks your account & wallet
3
Driver assigned
Nearby driver is sent your way
4
Ride & payment
Enjoy your ride - wallet auto-debits
Frequently asked questions
Do I need internet to use offline booking?+
No. Offline booking works via phone call, missed call, or SMS - no internet required.
What if my ZOMO Wallet balance is less than PKR 100?+
You need at least PKR 100 in your ZOMO Wallet to use offline booking. The fare will be deducted automatically from your wallet.
Are offline booking fares the same as in-app rides?+
Yes, the fares are the same as in-app rides. No extra charges for offline booking.
How do I choose my vehicle type?+
Simply tell the agent your preferred vehicle (bike, car, rickshaw, etc.) when you call or SMS.
How long does it take to get a callback after a missed call?+
You'll receive a callback within 2-3 minutes from our support team.