Left something in a ZOMO ride? Submit your ride and item details so our support team can help you as soon as possible.
If you forgot your phone, wallet, bag, documents, keys, or any personal item in a ZOMO ride, please provide accurate ride details. Our team will review your request and contact you.
Fill in the details below and our support team will assist you
Simple process to help you recover your lost item
Fill the form with accurate ride and item details.
ZOMO support checks your ride information and contacts the relevant driver if possible.
Our team contacts you through your selected contact method.
Get help through your preferred channel
Common questions about Lost & Found
Immediately submit a Lost & Found report using the form above. Provide your ride date, pickup/destination locations, and a detailed description of your phone. Our support team will contact the driver and try to recover your device.
Our support team typically responds to Lost & Found requests within 24-48 hours. We prioritize urgent requests and will contact you through your preferred contact method.
While ZOMO will make every effort to help recover lost items, we cannot guarantee recovery. Success depends on item availability, driver confirmation, and accurate ride details provided by the customer.
Provide your full name, phone number, ride date, pickup and destination locations, driver name (if known), vehicle number (if known), and a detailed description of the lost item including color, brand, model, and any distinguishing features.
For privacy and security reasons, ZOMO does not share driver contact information directly with customers. All Lost & Found requests are handled through our support team to ensure proper process and data protection.
Our support team is ready to assist you with lost items, ride complaints, and safety concerns.